Common Questions and Answers

What is the shipping cost?

All orders will ship at no charge. There is no minimum purchase required.

Is the website secure?

Yes, our website is secure via SSL encryption. Additionally we have McAfee scan our website daily.

What is the warranty for your products?

All Miele Vacuums include the Good Housekeeping seal of approval for a bumper to bumper two year warranty.  Additionally Miele vacuum's motors are covered for seven years.

If you purchase your vacuum from us we offer free repairs including shipping both ways.

Are you an authorized dealer?

Yes, we are an authorized dealer for everything we sell.

Do you collect sales tax?

Georgia Residents! We pay your sales tax.

Please note that your vacuum will be shipped ground.

Can you explain your payment options?

We offer two financing options. 

The first is through GE Money and you can apply right online.  If approved you will have to make minimum monthly payments of 3% of your purchase price and the outstanding balance will be due at the end of the 12 month promotional period.  No down payment is required.

Our second option is though our in-house financing.  We do require employment verification and if approved you can split your purchase into four equal payments.

With both financing options there is no interest if the payments are made on time.

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