Privacy Statement and Security
Our website is PCI compliant with secure SSL encryption to insure the safety of your information. We also have our website scanned daily by McAfee to insure we are protected. When you make a purchase from us you receive 30 days of identity theft protection through BuySafe. Please see their website for details.
WitbeckVacuums is committed to protecting your privacy and has created this statement to outline our approach regarding your personal information. The following discloses the information gathering and dissemination practices for our web sites. If you have any concerns, comments or complaints, please contact us whenever you want.
What We Collect...
We collect information as you browse our web site to help us diagnose problems with our server, administer our web site, for general marketing research, and to analyze broad demographic information about our visitors. The following information is obtained:
IP Address - We use IP addresses to measure site traffic and help provide relevant shopping experiences. Your IP address is linked to your customer information and we will use it for fraud screening. We also collect IP address when our website is accessed through advertising to screen for PPC fraud.
Referral Site - If you come to our site via a link, the location of the referral is captured. This is to help us know where our customers come from.
Browser Type - This information is captured to help us optimize our site to match the latest technology used by our customers.
Movements through our site - We keep track of the pages you visit to help us provide a more personalized and relevant shopping experience.
In addition, our site uses an order form for customers to request products. This order form allows us to obtain contact information (email, address, & phone number) and payment information (credit card number). This information is used to confirm your order and respond to any questions you may have. Where required, we also share this information with certain intermediaries (freight companies being the most prominent) strictly to process and ship your order. We do not sell, rent or loan information regarding our customers to any third party.
Our site uses "cookies" to keep track of your current shopping session.
Correspondence From Us...
After you place your order online you will receive an order confirmation email and when your order ships we will email you a tracking number. We may also contact you about your order. After your order is complete we do not send any emails or contact you via the information you provided unless it is directly related to the order you have already placed.
We provide our customers with the ability to cease receiving all communications from us. To do so, follow one of the following steps:
Reply to the email received from Max-Vacuum and type "UNSUBSCRIBE" in the subject field or email us at sales@WitbeckVacuums.com from the email you want to be removed.
Contact Us and request to be removed from our mailing list either via phone at 1-800-723-8480 or via mail. For mail please send your removal request to:
Savannah GA 31416