Every transaction starts with you trusting us ......
It is not easy knowing who to trust these days online. That is why we have taken the extra step to make sure you are comfortable buying from us.
Authorized Dealer for everything we sell: We are an authorized online retailer for Miele Vacuums. In fact, we are a Miele Diamond dealer.
Better Business Bureau A Rated: We have been vetted by the BBB and we are proud to be an A rated online retailer. Taking the time to check someone's BBB rating can provide valuable insight about a company.
McAfee Secure Website: Our website is checked daily by McAfee for vulnerabilities. You can buy with confidence knowing our website is safe.
BuySafe Guarantees: We have partnered with BuySafe to insure that you have a great buying experience. When you order from us BuySafe will protect your order for up to $500 and the also give you 30 days of identity theft protection. How's that for peace of mind shopping?
Repair service: If your vacuum is under warranty and you purchased it from us we will fix it at no charge and pay the shipping both ways. (We will pay the shipping one way for orders outside of the continuous 48 states.) If you are out of warranty we will pay the return shipping and only charge you for parts.
Fast Shipping: We ship almost every order in 1-2 business days. In fact, almost all orders ship in one business day. We also offer you the option of signature required service at no charge.
No Free Loading: We only charge your credit card when we are ready to ship your order.
Clear, Easily Assessable Policies: You can find all of our policies on the bottom of the website including information about returns and damaged shipments.
Straightforward Marketing: We want to focus on giving you a better buying experience by offering straightforward reviews, content, comparisons and videos.
Customer Reviews: We allow our customers to submit unbiased product reviews to help you with your buying decision. We also ask our customers to submit reviews on Ratepoint to evaluate their buying experience with us.
Family Owned and Operated: You always have access to ownership if ever the need arises. As a small business your satisfaction is of the utmost importance to us.